Waterloo Impact Project Report 2020

The Waterloo Impact Project explores local perceptions to establish what views exist around the local client referral system and coordination between agencies, both government and non-government, and the needs for any improvement. The consultation consisted of interviews and focus groups with residents and agencies. A draft report was made public in January 2020, and feedback was requested. Independently facilitated follow up workshops took place to test the findings and recommendations. This was a challenging endeavour due to the impacts of Covid-19. The Counterpoint team worked alongside the Waterloo Neighbourhood Advisory Board Waterloo Redevelopment Group and the Redfern Waterloo Groundswell since August 2019 to ensure the report’s relevance and accuracy. The report has now been completed along with final recommendation presented in PowerPoint slides.